Histalim’s organization has been built by taking actively into account internationally recognized quality management procedures and standards. As a result, our activities are divided into processes in accordance with ISO 9001, which promotes the continuous improvement of our company along with client satisfaction. Moreover, most of our technical laboratory activities are compliant with ISO 17025, which ensures that results are valid and technical procedures are under control. Histalim complies with European regulations and standards as regards study planning, data traceability and storage.
Quality at our client’s service
Upstream of each study, our team defines very precisely the specific needs and requirements of each client. We determine with each client the study project that will best meet his needs and expectations. Upon reception of the samples, client requests are reviewed and an acknowledgement of receipt is sent on the same day by our technical platform. During the course of the study, each information exchanged with our clients is recorded and retained to ensure a monitoring and a systemic integration of his requests. Assessing the satisfaction of our clients is an essential part of our corporate culture. Every client notifications allows us to improve the efficiency of our services and to guide our future choices.
Control of methods design and validation
Within Histalim, process dedicated to design and validation of innovative methods has a high technological level in the field of image analysis and morphometry. Before designing any method, project managers define its specifications and plan with you the steps necessary for its development.
Thereafter, this method is validated by characterizing its performance through the analysis of a wide range of parameters (robustness, sensitivity, specificity, reproducibility …) that are necessary for a correct interpretation of the results. Following this, the method is reliable enough to be used routinely.